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We want you to feel confident buying from {{ shop_name }}. If a guide is not right for you, contact us within 7 days of your purchase date and we will refund you in full. No forms and no long explanation needed, just let us know.
Email us at {{ email }} with your order number and we will process your refund within a few business days.
Because our guides are digital and delivered instantly, we ask that refund requests be made honestly and in good faith. We reserve the right to decline a refund request in cases of clear abuse of this guarantee, such as repeated refund requests from the same customer across multiple purchases.
This guarantee is in addition to, and does not limit, any rights you have under Australian Consumer Law.